The PAM where AI is the operating system.
Every other PAM hands you tools and tells you to staff a small army of operators. Neonic hands you autonomous AI agents that already know how to run them. Fraud detection, payment reconciliation, KYC, retention, support, compliance. So your team focuses on growth, not tickets, and your operational costs drop by up to 75%.
15 agents,
one operating brain.
Each agent owns a domain. Fraud, payments, KYC, CRM, content, compliance. They run continuously, learn from every event on the platform, and coordinate through a shared layer. Where a traditional PAM gives you a screen to do the work, Neonic gives you an agent that already did it.
Fraud Agent
Monitors every transaction in real time. Detects multi-accounting, device anomalies and chargeback risk before money moves.
- Pattern recognition
- Device fingerprint
- Auto-block
Payment Agent
Runs the full deposit-to-withdrawal lifecycle. Multi-gateway reconciliation, retry logic, dispute handling, fee optimisation.
- 120+ PSPs
- Crypto + FIAT
- Auto-reconcile
KYC Agent
Document authenticity, liveness, PEP & sanctions screening, risk scoring. Auto-approves low-risk cases, queues edge cases.
- 14 KYC vendors
- Re-KYC workflows
- Per-jurisdiction
Security Agent
Real-time intrusion detection, DDoS mitigation, login-anomaly and session-hijacking prevention, API abuse blocking.
- Auto-response
- Vuln scanning
- WAF rules
CRM Agent
A living profile for every player. Predictive behaviour modelling, automated segment management, LTV forecasting.
- Real-time profiling
- Dynamic segments
- LTV prediction
Retention Agent
Predicts churn from deposit decline, login drop and play-pattern shifts. Generates and triggers personalised retention offers.
- Churn modelling
- Auto-outreach
- Reactivation
Onboarding Agent
Guides new players from registration through first deposit. Detects friction in real time and adapts the flow.
- Progressive profile
- FTD optimisation
- Welcome flow
Bonus Agent
Eligibility, wagering tracking and abuse detection. All instant. Recommends optimal bonus values per player segment.
- 20+ bonus types
- Anti-abuse
- Auto-fulfilment
Marketing Agent
Creates, schedules, A/B tests and budget-allocates campaigns across email, push and SMS. Including send-time optimisation.
- A/B at scale
- Channel routing
- Send-time AI
Content Agent
Banner generation and optimisation, multi-language translation, geo-targeting, seasonal rollouts. Managed automatically.
- 41 languages
- Geo-targeted
- Brand-consistent
Revenue Agent
Optimises bonus values, deposit limits and game-volatility matching to lift ARPU. Detects revenue anomalies before they spread.
- ARPU lift
- Cross-sell
- Anomaly detect
Notification Agent
Orchestrates email, push, SMS and in-app together. Frequency caps, fatigue monitoring, preference-aware delivery.
- Multi-channel
- Fatigue caps
- Personalised
Support Agent
Triages tickets, drafts responses to common issues, scores sentiment for urgency, and escalates with full context.
- NLU triage
- Auto-response
- Smart routing
Compliance Agent
Tracks license requirements per jurisdiction, monitors regulatory change, runs AML thresholds and triggers automated regulatory reporting.
- 5 jurisdictions
- AML monitoring
- Auto-reporting
Responsible Gambling Agent
Detects markers of harm in real time, enforces deposit and loss limits, manages self-exclusion and cool-off periods, and routes at-risk players into safer-gambling flows.
- Self-exclusion
- Markers of harm
- Limit enforcement
The same job. Done in milliseconds, not hours.
Legacy PAMs are dashboards built around manual operators. Neonic is built around continuous AI agents that handle the same workload without human bottlenecks. The difference compounds across every transaction, every player, every shift.
- No batch jobs. Everything is real-time
- No human queues for fraud or KYC
- No "ops team coverage" gaps overnight
- No content lag across markets
| Workflow | Traditional | Neonic |
|---|---|---|
| Fraud detection | Hours · reactive | Instant |
| Payment reconciliation | Manual review | 99.9% auto |
| KYC approval | Hours–days | Seconds |
| Player segmentation | Weekly batches | Real-time |
| Support response | Hours | Instant first reply |
| Content updates | Dedicated team | Auto-generated |
| Compliance monitor | Periodic audits | Continuous |
| Scale to 10× players | Hire 10× ops | Same headcount |
One back office.
Every KPI you need.
The Neonic back office unifies player data, transactions, gameplay, bonuses, marketing, support and compliance into a single operator console. Your team configures, our agents do the work, and reports write themselves on schedule. No SQL, no nightly batches, no waiting until Monday.
- Real-time dashboards: GGR, NGR, deposits, withdrawals, FTDs, cohorts
- Drill-down by market, currency, segment, game category and provider
- Player 360 view: profile, KYC, balance, gameplay history, RG status
- Scheduled exports to S3, Snowflake, Looker, Tableau and Metabase
- Per-jurisdiction regulatory reports auto-generated and filed
From daily ops
to regulator-ready.
Operations reports, finance reports, marketing reports, regulatory reports. The Reporting Agent schedules every flavour your business and your jurisdiction need, generates them on time, files them where they need to go, and surfaces anomalies before anyone has to ask.
Turnkey, modular,
or headless.
Take Neonic as a full white-label B2C casino with our front-end and AI ops fleet included. Run a modular pick-and-mix into your existing stack. Every agent is independently deployable. Or go headless and consume the platform purely through the API.
From license to live
with an AI ops fleet on day one.
If you're holding a fresh license. Or migrating off a platform that's stuck in a manual-ops loop. We'll scope a migration plan and run a parallel environment with the AI agent fleet pre-trained on your traffic before you flip over.